Privacy Policy

Mystic Lake Casino Hotel's Privacy Policy

At Mystic Lake Casino Hotel, we value the trust our guests have placed in us by sharing personal information with us. We understand that your privacy is a concern and are committed to protecting it.

Personal Information Collection

When you visit our website or become a member of our Club M loyalty program, we may collect various types of personal data from you. This can include:

• Contact details such as name, address, phone number, and email.
• Demographic information like age range and location.
• Online activity related to your interactions with our site.

We also use cookies (small text files) that are placed on your computer or mobile device to gather information about your browsing habits. These help us personalize content and tailor services more effectively.

Usage of Personal Data

Mystic Lake Casino Hotel uses the collected data for various purposes:

• To provide you with better gaming experiences, including managing loyalty programs.
• For marketing activities aimed at promoting our services or affiliated events.
• In fulfilling legal obligations or requirements from regulatory bodies.

Data Sharing and Disclosure

In some cases, we may share your personal information with third-party service providers who aid us in providing a seamless experience for you. These include:

• Hotel operators to book rooms on your behalf.
• Loyalty program administrators to manage rewards and points.

We also reserve the right to disclose data as necessary by law or when requested by regulatory authorities.

Data Security

To prevent unauthorized access, we maintain industry-standard security protocols:

• Secure servers with robust firewalls protect against online threats.
• Regular software updates ensure our systems stay secure.

Accessing Your Personal Data

Should you wish to view your personal data held by us or request its deletion, please contact us via email or phone. We will provide guidance on how best to proceed and resolve any queries promptly.

Changes to Our Privacy Policy

We may revise our privacy policy at any time without prior notice. Any substantial amendments shall be marked as such when made available on the website.

Contact Us

For inquiries regarding our privacy practices, please feel free to contact us using:

• Email
• Phone

Changes and Amendments

This policy is updated periodically; therefore, it's essential you frequently check for new updates.