Responsible gambling

As part of its commitment to responsible gaming practices, Mystic Lake Casino Hotel offers various tools and measures to promote safe and enjoyable play.

Responsible Gaming Tools

While online self-service tools like deposit limit sliders are not available, the casino can implement property-level responsible gambling measures. These include:

• Voluntary self-exclusion or bans: guests may request to be restricted from gaming areas.
• Staff assistance for players who seek to reduce their play or leave the premises.

Fair Gaming Practices

The casino's slots and electronic games run on Random Number Generators (RNGs) embedded in cabinets from major gaming manufacturers. These RNGs undergo certification by independent test labs before deployment in regulated jurisdictions, ensuring fairness and randomness of outcomes.

Player Support

In addition to staff assistance, the casino provides resources for guests who may be experiencing problem gambling issues:

• Printed materials with information on state or regional support services like problem gambling hotlines.
• On-site service desks where guests can receive guidance and support.

While Mystic Lake Casino Hotel does not need to comply with provincial iGaming frameworks that mandate specific digital tools, it prioritizes responsible gaming practices through its tribal and state guidelines for land-based operations in Minnesota.